Automatically record sales and customer calls. From one dashboard, review recordings, catch missed calls, read AI transcripts, and see live call activity so your team can follow up faster.
Explore the features and request pricing for your team
All features. One App. One Dashboard
Track incoming, outgoing & missed calls linked to customer records.
Create leads, update customer info, manage opportunities from call activity.
Schedule & track follow-ups so no customer interaction is missed.
Add remarks after every call. Last spoken remark pops up on the next call.
Every business call recorded and synced to the cloud in the background.
Record activity & business-call location to verify customer visits.
Real-time notifications for missed customer calls. Never lose a lead.
A complete communication timeline for every lead and customer.
Dial your whole lead list one after another. No manual number typing.
See real-time status (available, engaged, inactive) of every agent.
Employee-wise, hourly, daily, weekly, monthly reports. Export anytime.
Every recorded call summarised by AI. Know what happened without listening.
Agent / customer transcript in Hindi + English with a 1-5 star quality score.
AI detects the questions customers ask on calls, groups them and counts how often each comes up.
WhatsApp Business call tracking & recording*, dual-SIM support and message templates.
Sync call data with Google Sheets or your CRM via REST API and webhooks.
Take a look at the dashboard your team will use to track calls, review recordings and check reports
No proper call record. Verbal updates only. Missed follow-ups. Client complaints. MiS Call Manager fixes all four.
Every incoming and outgoing business call is recorded on the phone and uploaded to your dashboard in the background. Play it from anywhere.
Managers can't listen to 4,000 calls a month. AI writes a summary, full transcript and a 1-5 star quality score for every recorded call.
9 ready-made reports: live team status, missed call recovery, agent performance, hourly, weekly and monthly productivity heatmaps.
Know exactly what each agent said, how the customer responded and where the deal stands. Without listening to a single recording.
A 2-line summary of every connected call appears right in the call log.
Full agent / customer conversation in chat format, in the language it was spoken. Search any word.
Spot agents who need coaching and calls that need a manager's review.
Play inline, add review remark and manager rating on any call.
| Date | Audio | Call By | Customer | AI Summary | Transcript | AI Rating | Lead Status |
|---|---|---|---|---|---|---|---|
| 19-Sep, 15:18 | 3:04 | Nidhi S. | Revati R. 98765 43210 | Agent handled the call well, explained pricing clearly. Customer asked for a WhatsApp quote. | View transcript | ★★★★☆ | Interested |
| 19-Sep, 15:15 | 0:38 | Archit B. | Sumit D. 91234 56789 | Customer busy, requested callback tomorrow at 11 AM. Follow-up scheduled. | View transcript | ★★★☆☆ | Callback |
| 19-Sep, 15:12 | 0:41 | Nisha G. | Mamta P. 99887 66554 | Agent introduced the service but did not ask qualifying questions. Needs coaching. | View transcript | ★★☆☆☆ | New |
| 19-Sep, 15:09 | 2:29 | Ashish P. | Rajeev A. 98111 22333 | Product demo booked for Friday 4 PM. Customer confirmed email and location. | View transcript | ★★★★★ | Demo Booked |
| 19-Sep, 15:06 | 1:24 | Archit B. | Deepak J. 97654 32100 | Connection issue troubleshooting. Agent resolved and confirmed follow-up. | View transcript | ★★★★☆ | Resolved |
Every recorded call is transcribed, and AI pulls out the questions customers actually asked. Similar questions are merged, counted and ranked by how often they come up, so you instantly see what your buyers really want to know.
Customers call on WhatsApp today. MiS Call Manager records, tracks and syncs WhatsApp Business incoming and outgoing calls exactly like SIM calls. Both appear in the same call log on your dashboard.
Works with the WhatsApp Business app. Recording happens on the phone and uploads securely in the background. Personal WhatsApp can be kept off.
* WhatsApp call recording depends on the phone brand, Android version and WhatsApp Business app version, so it is not guaranteed to work 100% on every device. On some phones only one side of the conversation (your agent's voice) is recorded, or recording may not be available. SIM call recording, call tracking and AI summaries are not affected.
Choose the number of licenses your team needs. Get a fixed per-user price for up to 40 licenses or request a custom quote for a larger team.
Essential automatic recording, talk-time tracking, and automated reporting for growing sales units.
Included capabilities:
End-to-end voice intelligence with AI diarization, missed-call auto responders, and supervisor coaching.
Everything in Sales, plus:
100% turnkey re-branding solution for digital marketing agencies, MSPs, and consulting firms.
Turnkey agency features:
See why modern sales teams and agencies choose MiS Call Recording over other brands
| Feature / Capability | MiS Call Recording App | Other Brands |
|---|---|---|
| Reports & Dashboards | Unlimited, client-oriented (15+ yrs refined) | Limited standard templates |
| Live Call Status | Instant real-time visibility | No real-time tracking |
| Bulk Auto-Dialer | Automated multi-user sequential dialing | Manual dialing & assignment |
| Exclusive WhatsApp Call RecordingIndustry First Feature | ✅ Supported (One-sided recording & logs) | ❌ Not available |
| Data Control | On-demand call deletion option | Locked / No deletion rights |
| AI Capabilities | Summaries, transcripts, ratings & auto-FAQs | Basic call logs only |
See how sales heads and business owners use MiS Call Manager to track every call and follow up faster.
Earlier I had to ask the team for updates every day. Now I open the dashboard and see everything: who made how many calls, what was discussed, what follow-up is due. Missed calls actually get recovered now.
The AI summary alone saves me 2 hours a day. I read 60 call summaries in 10 minutes and know exactly which agent needs coaching. Recording proof has ended all customer disputes.
Setup took five minutes, no IVR, no extra numbers. Our connect rate went up because customers see a real mobile number. Field team's location on every call is a bonus.
Trusted by 100+ growing businesses across India
Everything people ask us before getting started: how MiS call recording works, what AI does, setup time, pricing and data safety.